7u7b Privacy Policy — Our Commitment to Protecting Your Personal Information

01What Data We Collect

7u7bCertain information is collected to deliver services on -. This data comes from two sources — information you provide directly, and technical data collected automatically.

Information you provide directly:

• Name, date of birth, and gender (collected at account registration)
• Mobile Number & Email Address
• Residential address (for KYC verification)
• National ID or passport number (for identity verification)
• Payment information (bKash/Nagad/Rocket number)

Automatically collected information:

02How Your Data Is Used

7u7b Your data is used only for specific, legitimate purposes. Each use is clearly explained below:

• Service Delivery: Managing your account, providing betting and gaming services, and processing financial transactions.
• Identity Verification: Completing the KYC process to prevent fraud and money laundering.
• Ensuring Security: Detecting suspicious activity and protecting accounts.
• Contact: Sending important updates, security alerts, and transaction confirmation messages.
• Responsible Gaming: Analyzing gameplay patterns to flag signs of problematic behavior.
• Service Improvement: Data analysis to improve the user experience.

03Data Sharing & Third-Party Policy

7u7b Your personal data is never sold or rented to advertisers or any third party. However, in certain limited circumstances, data may be shared with specific third parties:

• Payment Processors: bKash, Nagad, Rocket, and banks — solely for processing transactions.
• Identity Verification Service: For KYC verification — only the minimum required information.
• Game Providers: To deliver the gaming experience — without any personally identifiable information.
• Law Enforcement: Under a valid legal order or court directive — only the minimum necessary information.

04Cookies & Tracking Technologies

7u7b Cookies and similar technologies are used on the website. These store small files in your browser that enhance your experience on future visits.

Cookie Types & Purposes:

• Essential Cookies: Maintains login sessions and performs security checks. These cannot be disabled.
• Performance Cookies: To understand how quickly the site loads and where issues may be occurring.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: Visitor counts and most-viewed pages — collected anonymously.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain features.

05Data Security Measures

7u7bMultiple layers of security are in place to protect your data:

• TLS 1.3 protocol is used for all data transmissions.
• Stored data is protected with AES-256 encryption.
• Our servers are hosted in ISO 27001-certified data centers.
• Passwords are never stored in plain text — only bcrypt hashes are kept.
• Two-factor authentication (2FA) is available for all members.
• A log of every login and significant account change is maintained.
• Annual third-party security audits are conducted.

06Learn More About Your Data Rights

7u7bEvery member of - has the following rights over their personal data:

1. Right to Access Information: You may request a full list of all data we hold about you. It will be provided within 30 days of your request.
2. Right to Rectification: If any information is incorrect or outdated, you can request a correction — updates will be made within 14 days.
3. Right to Erasure: After account closure, you may request deletion of all data not required to be retained under legal obligations.
4. Right to Portability: You may request an export of your data in a machine-readable format.
5. Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.

To exercise any of your rights Help Center Contact us or [email protected]Send us an email.

07Data Retention Period

Not all data is kept indefinitely. Each category of data has its own defined retention policy:

Once the retention period expires, data is securely destroyed and cannot be recovered.

08Minor Protection Policy

7u7b Strictly prevents users under 18 from accessing the platform. We do not knowingly collect data from minors.

If a minor creates an account by mistake, the account will be closed as soon as the age is verified and all associated data will be deleted. Any financial transactions involved will be handled in accordance with applicable law.

09Policy Updates & Notifications

7u7b The Privacy Policy may be updated to reflect changes in applicable laws or business requirements. For any major changes:

• You will be notified at your registered email address at least 14 days in advance.
• The "Last Updated" date at the top of the page will be changed.
• For significant changes, your consent may be requested at login.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

10Privacy-Related Contact

Any questions, requests, or complaints regarding the Privacy Policy can be submitted through the following methods:

• Email: [email protected] — You'll receive a response within 48 hours.
• Live Chat: Help Center Chat support — available 24/7.

Privacy-related complaints will be addressed within 30 business days. If the resolution is unsatisfactory, you have the right to escalate the matter to the licensing authority.